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Start for FreeParag Joshi
Manager, Product Services & Management @Northwell Health
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WORK HISTORY
Manager, Product Services & Management @Northwell Health
NY, US
Effectively manage client and vendor relationships, understand business requirements, design workflows, and define tasks for the Epic Radiant build team to meet the functional requirements of the service line.• Collaborate with teams including but not limited to Lumens, Cupid, Ambulatory, ASAP, Grand Central, Stork, MFM, Imaging, HIE, Touchworks, Meditech, Consumer Digital Products, Technical Services, ITS, Integration Services, and Conversion to collaboratively perform complex cross-functional analysis of simultaneous builds, enhance existing workflows, and conduct gap analysis.• Deliver process improvement solutions by collaborating with service line leaders to understand and optimize clinical workflows.• Provide effective and efficient applications and project support which meet the needs and requirements of the service line, health system and Epic Transformation project.• Provide effective management of client relationships and resolution of client issues.• Perform continuous risk identification and appropriate escalation.• Maintain and promote detailed documentation of processes and decisions made by the service line and Transformation leadership.• Effective utilization and management of staff such that milestones/goals are obtained, and staff is motivated and competent.• Identify and recruit internal/external talents to ensure an effective mix of competencies.• Mentor the team members, empower them in making their own decisions and provide adequate access to information required for decision making.• Develop and implement growth plans and coach individuals to reach their maximum potential.• Set and communicate team/individual objectives and KPI to inspire individuals and help the team achieve a level of high performance.• Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner.• Recognize high performers to maintain motivation and retain key talent.
EDUCATION
Konkan Gyanpeeth College of Engineering
Bachelor of Engineering (B.E.)
New York Institute of Technology-Old Westbury
Master of Science (MS)
SKILLS
ABOUT PARAG JOSHI
I am an IT professional with over 15 years of experience in the healthcare IT industry. I…
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