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Pilar Suárez Lacalle
Senior Project Manager @Horizon CX
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WORK HISTORY
Senior Project Manager @Horizon CX
EDUCATION
Istituto Europeo di Design
Fashion Design, Moda
Esade
Customer Experience Management, Empresa, gestión, marketing y disciplinas afines
Central Saint Martins College of Art and Design, London
Textile Design, Diseño Textil
Universidad Carlos III de Madrid
BA, Business Administration, Marketing
Universitat Pompeu Fabra
Fashion & Business, Moda & Business
IE Business School
Executive Program in Marketing & Digital Communication., Marketing & Comunication
Chelsea college of art and design, London
Introduction to fabric, printing and dyeing., Diseño Textil
IE Business School
Mobile Marketing, Marketing
ABOUT PILAR SUÁREZ LACALLE
Profesional con más de 14 años de experiencia liderando transformaciones digitales, optimizando procesos centrados en datos y cliente, e impulsando estrategias innovadoras en entornos dinámicos. Reconocida por liderar proyectos de CRM y automatización que aumentaron en un 60% los leads gestionados y optimizaron la eficiencia operativa en un 25%. Experta en gestión de equipos, metodologías ágiles y herramientas como Salesforce y data storytelling.
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