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Start for FreePedro Moreno
Technical Project Manager @Yalo
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WORK HISTORY
Technical Project Manager @Yalo
São Paulo, BR
Gerencio a entrega ponta a ponta de projetos de comércio conversacional para clientes enterprise como Mercedes-Benz, Colgate-Palmolive e Atacadão, integrando as soluções de IA da Yalo com ERPs, CRMs e APIs para impulsionar vendas, suporte e engajamento via WhatsApp.° Gestão de integrações complexas (SAP, Salesforce, sistemas proprietários)° Tradução de objetivos de negócio em soluções escaláveis e orientadas por dados° Liderança em estratégias de onboarding, automação e chatbots com IA para casos de uso de alto impacto
EDUCATION
Pontifícia Universidade Católica do Rio Grande do Sul
Master of Business Administration - MBA, Management and Business Development
PUC Minas
Bachelor of Science - BS, Electrical engineering
Centro Universitário UNA
Bachelor of Science - BS, Mechatronics, Robotics, and Automation Engineering
SKILLS
ABOUT PEDRO MORENO
Engineer with 10+ years of experience in the Engineering and IT sectors, managing and implementing complex projects related to Digital Products and Software/Hardware development° Strong business understanding as well as business rules, using multiple techniques on requirements analysis to guarantee the product development focused on the client needs and expectation° In-depth knowledge of software development life cycle based on Agile methodology as well as traditional project management principles and practices, including Leadership of a high-performance team, KPI\'s Management and effective team integration° Overseas suppliers leadership and management during the whole product life cycle, clients management keeping the balance between the product features and client requests
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