Pamela Lovato
Sr Business Analysis Manager @T-Mobile
Signup · Get unlimited contacts
WORK HISTORY
Sr Business Analysis Manager @T-Mobile
Albuquerque, NM, US
Scope: Enterprise Analytics | AI Integration | Automation | Behavior Modeling | Performance ManagementHighlights:Lead enterprise-wide analysis strategy, translating data into actionable intelligence across loyalty, performance, and quality programs.Build and refine AI-powered analytical models to predict outcomes and drive strategy alignment.Develop prompt curation frameworks for generative AI tools to produce contextual, reliable insights.Partner across business, data, and IT to align Power BI, Snowflake, and automation ecosystems.Present executive-level narratives that inform strategic decisions and investments.Drive measurable impact on acquisition, retention, and loyalty through data-informed experimentation and AI-enabled insights.Partner with product teams to design controlled experiments and A/B tests optimizing customer experience and activation flows.Support personalization and content strategies that make enterprise tools and customer interactions more intelligent and adaptive.
EDUCATION
Kaplan Professional Schools
Certification, Real Estate
University of Pheonix
Bachelors of Science, Management
Ashford University
Master of Business Administration - MBA, Business Strategy and Human Resources
SKILLS
ABOUT PAMELA LOVATO
Hi, my name is Pamela, and I love building the connection between analytics, AI, and human performance.My work turns complexity into clarity — designing human-data systems, governance frameworks, and insight engines that help leaders make better, faster, more connected decisions. I combine analytical precision with strategic storytelling, ensuring that data doesn’t just inform — it inspires trust and action.With end-to-end fluency across business, data, and technology, I lead initiatives that merge AI behavior modeling, prompt curation, and predictive analytics with ethical data practices and responsible AI standards to uncover what drives performance at scale.Core Expertise• Enterprise Analytics & Performance Strategy• Human-in-the-Loop (HITL) Data Operations• Responsible AI & Data Governance• AI Behavior Modeling & Prompt Curation• Automation & Intelligent Workflow Optimization• Predictive Analysis & Insight Storytelling• Cross-Functional Leadership & Scalable Execution• Strong IC, Leader and CollaboratorApplied Expertise & ImpactI bring a strong foundation in experimentation, product evolution, and responsible AI design, leveraging analytics and automation to refine digital experiences and data integrity at scale.• Experimentation & Measurable Impact: Led complex data and AI experiments driving measurable gains in acquisition, retention, and engagement while upholding privacy and fairness principles.• Technical Product Collaboration: Fluent in data architecture, AI model deployment, and governance tooling; mentor to analysts and cross-functional partners in building secure, compliant, insight-driven systems.• Performance Product Strategy: 6+ years leading initiatives that connect analytics, automation, and user experience — from prototype to enterprise rollout.• Human-Centered AI: Improved digital and operational experiences through behavioral insight, personalization logic, and ethical AI frameworks that keep human context central.• Optimization & Governance: Skilled in A/B testing, hypothesis validation, and insight storytelling — connecting behavioral outcomes to design decisions while maintaining data transparency and protection.• Monetization & Conversion Optimization: Supported leadership in surfacing value, improving upgrade flows, and aligning behavioral insights to revenue, retention, and compliance metrics.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.