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Pablo Perrotta
Director, Profesional Services Lead @Salesforce
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WORK HISTORY
Director, Profesional Services Lead @Salesforce
Como Service Leader en Salesforce, lidero la ejecución y optimización de servicios de implementación en América Latina, asegurando que los proyectos se entreguen con excelencia, alineados a las mejores prácticas y a los objetivos estratégicos de nuestros clientes.Responsabilidades Clave: Gestión y Gobernanza del Portafolio: Superviso y optimizo la entrega de múltiples proyectos en la región, garantizando calidad, escalabilidad y eficiencia operativa. Liderazgo de Equipos: Coordino equipos multidisciplinarios de arquitectos, consultores y especialistas técnicos para impulsar implementaciones exitosas de Salesforce. Gestión de Riesgos y Escalaciones: Actúo como punto de referencia en la resolución de desafíos críticos, asegurando mitigación de riesgos y alineación con stakeholders clave. Estrategia y Mejora Continua: Desarrollo e implementación de iniciativas para optimizar procesos, mejorar la eficiencia y elevar el estándar de calidad en la entrega de servicios. Relación con Clientes: Trabajo de cerca con clientes estratégicos, asegurando alineación de expectativas, adopción de soluciones y éxito en la transformación digital.Impacto y Logros Liderazgo en Proyectos Complejos: Dirección de iniciativas clave en LATAM, garantizando implementaciones alineadas con la visión de negocio. Optimización Operativa: Implementación de estrategias para mejorar la eficiencia y la gobernanza de los servicios de entrega. Gestión Multicultural y Multilingüe: Trabajo con clientes y equipos en Argentina, Colombia, México, Brasil, Perú, Chile, con fluidez en inglés, español y portugués.
EDUCATION
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'
Accountant, Accounting
Oracle Corporation
• Oracle E Business Suite R12 Projects Implementation Champion
Trailhead by Salesforce
Accelerate Program
Instituto Tecnológico de Buenos Aires
Project Management
Oracle Argentina
Oracle EBS 11i and R12 certification, ERP Oracle EBS
MIT Professional Education
Design Thinking
MIT Professional Education
Liderazgo en la innovación
Project Management Institute
PMP, Information Technology Project Management
SKILLS
ABOUT PABLO PERROTTA
Experienced professional in Salesforce and Oracle architecture, as well as in portfolio leadership within Salesforce, specializing in the digital transformation of large enterprises across LATAM. With a proven track record in high-impact projects, I have successfully led strategic implementations across various industries, ensuring that each solution aligns with business objectives and delivers tangible value. Portfolio Service Leadership: As Portfolio Service Leader, I manage a diverse portfolio of Salesforce projects, ensuring alignment with business objectives and overseeing seamless execution. I drive strategic planning, resource allocation, and stakeholder management, ensuring the success of individual projects and broader portfolios. Leadership & Strategy Expertise: Strong ability to manage cross-functional teams, ensuring efficient project execution with a focus on scalability, operational efficiency, and technology adoption. Global Experience & Multicultural Leadership: I have led projects across Argentina, Venezuela, Colombia, Mexico, Brazil, Peru, Chile, and the USA, collaborating with diverse teams and clients in complex, cross-regional environments. Industry Expertise: In-depth knowledge of Construction, Financial Services, Oil & Gas, and expanding expertise in the Telecommunications industry. Salesforce & CRM Consulting: Extensive experience with Financial Services Cloud, Sales Cloud, Service Cloud, Community Cloud, and Communication Cloud (CMT). Focused on delivering scalable, customer-centric solutions to enhance business processes and drive digital transformation. Oracle ERP & Project Accounting Specialist: Expert in Oracle Projects Accounting, including modules like Project Foundation (PJF), Project Costing (PJC), Project Billing (PJB), and Project Contracts. Additionally, skilled as a Senior Functional Consultant in GL, FA, PO, iProc, AP, AR, and iExpense. Implementation & Advisory Experience: Proven in both Waterfall and Agile Scrum methodologies, delivering enterprise-wide solutions from strategy to execution. Strong Communication & Team Building: Skilled in fostering collaboration, developing high-performance teams, and ensuring seamless communication between stakeholders. Multilingual Professional: Fluent in English, Spanish, and Portuguese, enabling collaboration across global and regional teams.Passionate about driving innovation, digital transformation, and talent development. Always seeking new ways to drive business growth and empower teams through strategic technology solutions.
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