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Oliver Soria
Business Process Consultant @UnitedHealth Group
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WORK HISTORY
Business Process Consultant @UnitedHealth Group
Cypress, CA, US
Purpose of Job Positions in this function are responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. This position is also responsible for quality reporting, analysis, and audits for developing plans and programs to support continuous quality improvement using applicable tools. May assist in the creation, implementation, and evaluation of Total Quality Management (TQM) programs. May direct design, facilitation, training and evaluation of TQM incentive programs and may oversee quality improvement projects and teams. Positions that require certification in project management or accredited Six Sigma training should use the Project Management job family. Our mission is to help people live their lives to the fullest. Our values are Integrity, Compassion, Relationships, Innovation, and Performance.
EDUCATION
University of San Francisco
BSN, Nursing
SKILLS
ABOUT OLIVER SORIA
RN, BSN, CCM, Business Process Consultant
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