Amber Jones

WORK HISTORY

EDUCATION

ABOUT AMBER JONES

I am a healthcare operations professional with experience supporting employer benefits implementation, contract documentation analysis, and plan configuration within large health insurance organizations.In my role as an Employer Installation Specialist / Contract Analyst, I work with complex benefit designs and policy documentation to ensure plan materials are accurate, compliant, and aligned with operational requirements. My work includes analyzing Certificates of Coverage, Schedules of Benefits, riders, and policy documents while translating complex plan structures into clear and structured documentation that supports accurate benefit administration.My experience includes:• Healthcare operations and employer plan implementation• Contract and policy documentation analysis• Benefits configuration and plan document development• Reviewing Certificates of Coverage and Schedules of Benefits• Researching and resolving documentation and compliance issues• Cross-functional collaboration with operations and compliance teamsDue to company-wide restructuring, my role will be eliminated in April and I am currently seeking remote opportunities where I can contribute my experience in healthcare operations, compliance, and documentation analysis.I am particularly interested in roles such as:Operations AnalystCompliance AnalystProduct AnalystBusiness AnalystImplementation or Configuration AnalystI welcome connections with recruiters and teams hiring within healthcare organizations, health plans, or healthcare technology companies.