Nils Ferm

Director of Digital Transformation @Unum

Portland, ME, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

Director of Digital Transformation @Unum

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EDUCATION

2002 — 2006

Acadia University

Bachelor of Arts (B.A.), History

SKILLS

Customer ServiceAttention to DetailTelephone SkillsCold CallingNegotiationResearchEditingCopy EditingMarketingAdministrative SupportSocial Media MarketingEvent PlanningTime ManagementAdministrative AssistantsWriting SkillsSocial NetworkingHard Worker

ABOUT NILS FERM

I’ve helped lead small and large-scale transformation programs, either involving new technology, parallel to agile development, or strictly related to process and execution. Though my approach is customized to the opportunity, I gain most energy from work that lifts the employee experience. Transformation can be painfully disruptive to experienced employees if not done thoughtfully, and a common pitfall is building a new experience that no one wants to do. Respect for people first, and strategic, measurable improvement second.

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