Nick C.

Director of Operations @PM Hotel Group

Direct and oversee front and back of house operations for multiple restaurant, bar, and hotel locations, ensuring consistent execution of brand standards, guest satisfaction, and operational excellence across all units.Design and implement innovative, seasonal, and cost-effective menus that enhance guest experience, increase repeat business, and align with current market trends and brand positioning.Lead, mentor, and coach executive chefs, sous chefs, gm’s and management teams by providing strategic direction, ongoing training, and performance management to build high-performing, engaged teams.Manage multimillion-dollar food and beverage budgets, control food and labor costs, negotiate with vendors, and streamline supply chain processes to maximize profitability while maintaining premium product quality.Ensure full compliance with health, safety, and sanitation regulations across all properties, implementing best practices and conducting regular audits to maintain operational consistency and brand reputation.