Nathaniel Lau
Senior Operations Manager @KellyOCG
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WORK HISTORY
Senior Operations Manager @KellyOCG
England, GB
Key Responsibilities:• Develop and execute strategic plans to optimise operations of contingent workforce & external resource management across global and regional markets.• Partner with senior leadership to align regional operations with global strategic objectives and explore program growth opportunities.• Drive service innovative efforts, maximising Vendor Management System (VMS) functionalities to enhance process automation and operational agility with global consistency.• Identify trends, and drive continuous improvement initiatives with actionable data insights from Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and success metrics.• Support financial planning and forecasting, ensuring alignment with corporate goals and optimising resource allocation.
SKILLS
ABOUT NATHANIEL LAU
Tech-savvy and results-driven Operations Leader with over a decade of experience in…
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