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Start for FreeNabella Denice Pramesi
Digital Touchpoint Youth Segment @PT XLSMART Telecom Sejahtera Tbk
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WORK HISTORY
Digital Touchpoint Youth Segment @PT XLSMART Telecom Sejahtera Tbk
Analyzed customer data to provide insights that enchance marketing campaigns- Used MoEngage to track customer interactions and identified opportunities for personalization- Operated MoEngage to implement customer engagement campaigns for the AXISNET application, including copywriting, configuring, scheduling campaigns, and evaluating effectiveness- Work closely with the product manager related to attributes in MoEngage for better targeting and data analytics- Utilized WhatsApp Business API (WABA) to enhance customer service and send interactive notifications, thereby increasing customer satisfaction- Set up user interaction chat via WhatsApp Business API to improve customer engagement.
EDUCATION
Telkom University
Bachelor's degree
ABOUT NABELLA DENICE PRAMESI
A fresh graduate Bachelor Degree of Information System at Telkom University who have a growth mindset, highly comitted. Always want to learn new things and easily adapt to new environment. Have experience as a business development and IT GRC (Governance Risk and Compliance). Have passionate and interest about business analyst, IT analyst, project manager, product management, ERP, growth & strategy, business development, digital marketing and public relation. Ready to learn, evolve, improve skill and contribute to team success through hard work, attention to detail and organizational skill.
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