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Monika A.
Implementation Manager @Serrala
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WORK HISTORY
Implementation Manager @Serrala
Hamburg, DE
Making sure that the service contract defined terms and conditions are met in the implementation phase.• Manages the customer end to end implementation and the internal handover from Implementation to Service Operations department.• Provide status on timely implementation.• Identify and communicate process gaps and improvements opportunities.• Work with internal and external parties to deliver the solution within the minimum time frame.• Client on-boarding, Roadmap Creation, monitoring quality delivery and Project planning
EDUCATION
Central Board of Secondary Education
Xth
Central Board of Secondary Education
Mathematics
FOM University of Applied Sciences for Economics and Management
Master of Business Administration - MBA, Business Administration and Management, General
Savitribai Phule Pune University
B.E, Engineering
ABOUT MONIKA A.
CSM |Agile Methodologies |Developer | Software Development Life Cycle (SDLC)| payments domain
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