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Start for FreeMonica Nathoo
People Work Stream Lead @Summerset Retirement Villages
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WORK HISTORY
People Work Stream Lead @Summerset Retirement Villages
Melbourne, AU
EDUCATION
La Trobe University
Bachelor of Business, Human Resource Management, Marketing
ABOUT MONICA NATHOO
CAREER PROFILE:Extensive experience and comprehensive knowledge and skills in HR management, Employee Experience and Recruitment within complex and diverse businesses, with extensive skills in people management and operational leadership ensuring optimal staff performance and well-being. Highly developed and sound commercial acumen and strong relationship building and stakeholder management skills, with substantial experience in managing large transformation programs with strong project and change management capabilities.Tertiary qualified in the fields of HR and Marketing management, providing a technical background with rigor in analysis and strategic planning with strong capability in identifying solutions.KEY CAPABILITIES:Stakeholder Managemento Stakeholder engagement and relationship developmento Stakeholder experience managemento Customer advocacy, complaint management and case review processesPeople Leadershipo Senior leadership, staff supervision and line managemento Organisational restructuring, redeployment, staff recruitment and retentiono People coaching and mentoringo Strengths assessment and employee wellbeing initiativesProject Managemento Development and implementation of large business transformation projectso Development and implementation of significant change initiativesStrategy and Process Improvemento Development and implementation of strategies and planso Business process re-engineering, process mapping and gap analysis o Development and implementation of business operating models and service delivery plansCommercial Managemento Contract negotiations and managemento Risk assessment and quantification of commercial arrangementso Business case development, evaluation and reviewo Financial budget and revenue management
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