Mohammad Alqroum
Operations Manager @Sodexo Live!
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WORK HISTORY
Operations Manager @Sodexo Live!
Toronto, ON, CA
Lead end-to-end food & beverage operations for live-event venues, ensuring seamless execution, strong financial performance, and an exceptional guest experience. Drive labor planning, staffing strategies, and on-site operational execution aligned with event demand, attendance forecasts, and business objectives. Partner cross-functionally with culinary, marketing, and finance teams to implement menu strategies, pricing initiatives, and regional brand standards. Optimize operational efficiency through standardized processes, cost controls, and performance metrics across events and venues.
EDUCATION
Tamwood Careers College
Diploma of Education, International Business and Management
Capilano University
Postgraduate Degree, NABU - North American Business Applied Management
University of Jordan
Bachelor of Engineering - BE, Civil Engineering
ABOUT MOHAMMAD ALQROUM
Relationship-driven professional with experience managing strategic client accounts, delivering tailored solutions, and driving exceptional service across high-volume, client-facing environments. Skilled in stakeholder management, account growth, contract negotiation, and cross-functional coordination, with a proven ability to build long-term partnerships, exceed client expectations, and support retention and revenue growth.Let\'s connect :)
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