Peter Dean

Operations Manager Chase Sapphire Lounge Phoenix Sky Harbor Airport @Sodexo Live!

Phoenix, AZ, US
MOBILE NUMBERS
+15•••••••79

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WORK HISTORY

Oct 2024 — Present

Operations Manager Chase Sapphire Lounge Phoenix Sky Harbor Airport @Sodexo Live!

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US

Spearheaded the launch and daily operations of the newly opened Chase Sapphire Lounge, delivering a premium guest experience in a high-traffic airport environment.• Directly oversee a 10-person bar team and manage a total staff of 60 across front-of-house and back-of-house operations.• Lead all aspects of bar operations, including scheduling, training, performance development, and team leadership.• Manage and coordinate a monthly bar inventory budget, including procurement, storage, and cost control of all consumables and materials.• Collaborate with culinary and service leaders to oversee the lounge’s bar, kitchen, and dining areas, serving up to 700 guests daily.• Timekeeping and payroll management through Kronos.

EDUCATION

2009 — 2011

New Mexico State University

Master of Arts (M.A.)

2004 — 2009

New Mexico State University

Bachelor of Arts (B.A.)

SKILLS

FundraisingPrint DesignSocial MediaExhibit DesignWorld War IMuseum Conservation TechniquesPublic RelationsMuseumsResearchArtifact and Fine Art HandlingMicrosoft ExcelGraphic DesignPublished AuthorAmerican Southwest HistoryPublic SpeakingHistorical Research and WritingAdobe Design ProgramsExhibit FabricationWorld War IiArchival ResearchAmerican HistoryHistoryAmerican Military HistoryExhibit InstallationEvent PlanningCustomer ServiceMuseum Collections

ABOUT PETER DEAN

Skilled in Project Management and Team Management/Leadership. Master of Arts (M.A.)…

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