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Mikayla Vogt
Technical Account Manager @Invoca
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WORK HISTORY
Technical Account Manager @Invoca
Serve as the primary technical point of contact for a high-value portfolio of Invoca customers, representing over $9 million in revenue- Deliver technical solutions by managing and implementing projects encompassing custom configurations, API/webhook integrations with technology partners, creating reports and dashboards, and maintaining technical documentation- Drive long-term customer value by proactively monitoring account health and collaborating with Customer Success Management to understand priorities, introduce new product functionality, and facilitate stronger adoption- Train and enable new and existing customer account admins on how to best utilize and navigate their Invoca platform- Act as a customer advocate, effectively communicating and driving action on their feedback across internal departments to improve the product
EDUCATION
University of Illinois Urbana-Champaign
Bachelor of Science - BS
ABOUT MIKAYLA VOGT
Hi there! My name is Mikayla and I am a data-driven problem solver with a passion for…
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