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Michele Frommer

Senior Director, Global Base Growth & Crm - Gps Fleet Tracking @Verizon Connect

Atlanta, GA, US
EMAILS
m••••••••@verizonconnect.com
MOBILE NUMBERS
+17•••••••73

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WORK HISTORY

Jan 2021 — Present

Senior Director, Global Base Growth & Crm - Gps Fleet Tracking @Verizon Connect

Atlanta, GA, US

EDUCATION

N/A

Darla Moore School of Business at the University of South Carolina

IMBA/MIBS, International Business

N/A

Columbia University

Bachelor of Arts - BA

SKILLS

Customer LoyaltyBusiness StrategyCustomer Relationship MananagementCustomer Relationship MarketingRetailDirect MarketingManagementMobilityCrmProduct MarketingStrategyRetentionMarketingTelecommunicationsB2b MarketingChannel MarketingCustomer AcquisitionConsumer AdvertisingRelationship MarketingGenerating RevenueLeadershipCross-Functional Team LeadershipMarketing StrategyCustomer RetentionMarketing Communications

ABOUT MICHELE FROMMER

I am a results-driven, senior marketing and business leader with a proven track record developing and implementing strategies and solutions to achieve sales, revenue and customer growth. I consistently deliver on customer success, team performance, and business targets. I believe both soft and hard skills are critical to delivering and optimizing results. Strategic leadership, data-driven decision making, customer- and ROI-centricity, critical thinking, and relationship building are my brand.My passion is new challenges. I \'roll up my sleeves\', take ownership, and drive collaboration, accountability and action to deliver results. I balance marketing, cross-functional strategy, and operations to build solutions that can be executed. Then I focus on optimizing and enhancing for performance and growth. My background is: • Expertise in Marketing Strategy, Customer Relationship Marketing and Management, Direct and Digital Marketing, Tele sales, Omni-Channel Marketing, Marketing Technology, Direct-to-Consumer and Business-to-Business. • Operational Experience across Marketing, Sales, Retail, Customer Service and Telemarketing Call Centers, Business Development, Product, R&D, IT, Finance, and Agency Services.• Customer and Solutions depth in SaaS, Telematics, Subscriber Services, Partnerships, SMB to Enterprise.• Proven record building and leading diverse, local and remote teams of 10 to 250+ in the US and globally.• Consistent results meeting and exceeding acquisition, loyalty, retention, growth, and revenue business targets.• Financial responsibility for planning and forecasting budgets in excess of $70MM and supporting for businesses up to $1B.

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