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Michal Sadowski
Customer Service Manager Bussiness Operations Management @Hanwha Aerospace Europe Haeu
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WORK HISTORY
Customer Service Manager Bussiness Operations Management @Hanwha Aerospace Europe Haeu
Warsaw, PL
Leading the European Customer Service division supporting land-based defence systems (e.g. K9, HOMAR-K). Actively involved in negotiating high-value international defence contracts, supporting technical and service-related scopes. Built the department from the ground up, including field service, logistics, admin and quality. Oversaw licensed facility setup and implemented NATO-standard quality systems (AQAP 2110, ISO 9001). Driving transition from cost to profit centre.
EDUCATION
Warsaw University of Technology
Master of Science (M.Sc.)
ABOUT MICHAL SADOWSKI
I build and scale service operations for complex, mission-critical systems — turning…
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