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Senior Vice President of Asset Management and Resort Operations @Vacatia
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WORK HISTORY
Senior Vice President of Asset Management and Resort Operations @Vacatia
Lead asset strategy and resort operations for 50+ resorts / units, spanning diverse product types.Executed a multi-system transformation roadmap for revenue enhancement and cost reductions.Directed CapEx planning (elevator modernization, entertainment tech, water retrofits) with ROI-backed execution.Partnered with strategic vendors to optimize procurement, utilities, and asset monetization.
EDUCATION
University of Central Florida – Rosen College of Hospitality Management
Master of Science - Hospitality and Tourism, Hospitality Administration/Management
University of Central Florida – Rosen College of Hospitality Management
Bachelor's degree, Hospitality Administration/Management
ABOUT MICHAEL RIDGEWELL
Hospitality isn’t about delivering service, it’s about creating lifelong memories. I specialize in the development and management of high performing resort portfolios, translating asset strategy, operations, and guest experience into meaningful outcomes.At Vacatia I currently serve as Senior Vice President of Asset Management & Resort Operations, leading multi-property operations, large capital projects, procurement programs, and guest experience initiatives throughout a diverse portfolio of resorts. In my current role, I work to safeguard asset value, enhance the guest journey, and empower teams to deliver repeatable service at scale.In previous positions, I’ve spearheaded multi-million dollar renovations, standardized resort-wide procurement programs, and implemented reporting systems to elevate guest sentiment and financial data into clear, actionable roadmaps. I thrive in building high performing teams, streamlining operations, and supporting each property I touch to reach their long-term growth objectives.I am also currently pursuing my Master’s in Hospitality & Tourism Management, concentrating in innovation and data-driven leadership at UCF Rosen College. I am eager to continue leveraging my experience and education, bridging the gap between strategy and execution: ensuring every project, partnership, and decision is purpose-built towards delivering exceptional guest experiences and sustainable growth.
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