Camille Deramo
Senior Director, Engagement & Enablement at Vacatia @Vacatia
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WORK HISTORY
Senior Director, Engagement & Enablement at Vacatia @Vacatia
Atlanta, GA, US
As a hospitality and technology leader with over eight years at Vacatia, I’m passionate about connecting people, process, and platforms to elevate the customer and partner experience.In my current role as Senior Director of Engagement & Enablement, I lead the strategy and execution that drives adoption, engagement, and operational readiness across our resort network. My team ensures each resort and owner community fully leverages Vacatia’s technology ecosystem—enhancing efficiency, accuracy, and satisfaction at every touchpoint.I specialize in:• Partner and customer enablement strategies• Cross-functional leadership between Operations, CX, and Technology• Post-implementation success and system adoption of core systems• Scalable training, process design, and readiness audits• Data-driven insights and continuous improvementMy leadership philosophy is simple: align people with purpose, equip them with the right tools, and empower them to deliver excellence.
EDUCATION
University of Central Florida
Elementary Education and Teaching
Valencia College
Associate of Arts - AA, Education
ABOUT CAMILLE DERAMO
I believe the best experiences start with the connection between people, systems, and purpose.Over the past 8ish years at Vacatia, I’ve had the chance to grow through some incredible chapters — from Guest Care to Client Success — and now into my role as Senior Director of Engagement & Enablement.Today, my focus is on building bridges across Operations, Technology, and Customer Experience to make sure every resort, partner, and owner and guest truly feels the Vacatia difference.My most rewarding work involves empowering teams, turning process into progress, and partnering with product and tech to create systems that make work simpler and experiences smoother. Whether it’s driving system adoption, launching new integrations, or helping a team hit that “aha” moment in training — I’m all in on making things work better, together.
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