Michael Banks

WORK HISTORY

EDUCATION

SKILLS

ABOUT MICHAEL BANKS

I am a results-driven Senior Business Analyst and Management Consultant with 14 years of experience leading digital transformation, project management, and process improvement initiatives across government, healthcare, financial services, and telecommunications. Throughout my career, I have partnered with executives, agency leaders, and cross-functional teams to design, implement, and scale technology-driven solutions that improve service delivery, operational efficiency, and customer experience. My work spans enterprise system implementations, organizational change management, strategic planning, and data-driven decision support, with a strong focus on public sector modernization and healthcare transformation. I have led and supported large-scale initiatives involving child welfare systems, integrated eligibility platforms, healthcare scheduling operations, financial services applications, and enterprise procurement systems. I bring a balanced skill set across strategy, technology, and people leadership, enabling me to translate complex business needs into practical, scalable solutions. My strengths include: • Business & Systems Analysis • Project & Program Management (Agile & Waterfall) • Digital Transformation & Change Management • Stakeholder Engagement & Executive Communication • Data Analysis, Reporting & Performance Metrics • Government & Public Sector ConsultingWith an MBA in Entrepreneurship & Innovation and a foundation in IT, I thrive at the intersection of business strategy, innovation, and execution. I am passionate about building systems, processes, and teams that deliver measurable impact and sustainable change.Let’s connect if you’re interested in collaboration, consulting opportunities, digital transformation initiatives, or strategic leadership roles: M••••••••@gmail.com.