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Regional Field Manager @Alacrity Solutions
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WORK HISTORY
Regional Field Manager @Alacrity Solutions
Work with contractors on the Alacrity network to ensure carrier guidelines are adhered to and service level agreements are met. Onboard and provide ongoing coaching and feedback to assigned area. Work with insurance carrier QC personnel to drive performance and meet customer service expectations. Negotiate resolution of issues involving workmanship or warranty issues.
SKILLS
ABOUT MICHAEL UTTER
20+ years in insurance related industries. primarily in a claims environment. Handled…
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