Denise Sanders

Workers Compensation Claims Assistant @Alacrity Solutions

Processed incoming workers’ compensation forms and safety hazard reports with strict adherence to confidentiality protocols.Created and maintained organized claim files, ensuring accurate and up-to-date documentation throughout the claims lifecycle.Managed internal and external correspondence, including letters and emails, to support timely communication between claimants, contractors, and internal departments.Supported escalated contractor communication and contributed to streamlined interdepartmental coordination.Gained hands-on experience with claims intake, file administration, safety documentation, and workflow processing in a high-volume WC setting.Demonstrated strong attention to detail, organizational skills, and the ability to prioritize multiple tasks under pressure.Built foundational understanding of workers’ compensation procedures and best practices while actively preparing for SIP certification.