Melissa Mills
Client Relationship Management | Process Improvement | Budgeting & Financial Oversight
- Role
- Operations Coordinator at Kneaded Solutions Therapeutic Massage Llc
- Location
- Anchorage, AK, US
- LinkedIn followers
- 500 followers
About Melissa Mills
I’m an enthusiastic and detail-driven Operations Coordinator with over 16 years of…
Experience
Operations Coordinator
Kneaded Solutions Therapeutic Massage Llc
Feb 2009 — Present · Anchorage, AK, US
Administered client communications, scheduling, and follow-ups, reducing appointment cancellations by 25%- Analyzed customer retention trends to design marketing campaigns, increasing repeat bookings by 15% year-over-year- Streamlined workflows and time-management processes, boosting productivity by 20%.
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