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Melissa Catalfamo
Change Readiness Consultant @MassMutual
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WORK HISTORY
Change Readiness Consultant @MassMutual
MA, US
Lead change readiness, communications, and adoption efforts for enterprise initiatives within Program Governance & DeliveryPartner with cross‑functional teams to enable Clarity PPM adoption through awareness content, demos, and Project Delivery touchpointsSupport future‑state alignment by developing and reviewing executive communicationsDrive consistent, enterprise‑ready messaging by aligning content and updates across communication platforms (e.g, Acoustic Connect)Contribute to project governance and delivery forums by reinforcing expectations, readiness milestones, and change impactsCollaborate closely with project teams, leaders, and stakeholders to support enterprise transformation and sustained adoptionUse adoption data to pivot when needed
EDUCATION
University of Maryland Global Campus
Master of science, Management information systems
University of Massachusetts Dartmouth
Bachelor of science, Business Information systems
SKILLS
ABOUT MELISSA CATALFAMO
As a Prosci‑certified Change Readiness Consultant, I drive enterprise change through data‑informed insights, clear expectations, and targeted adoption strategies. I partner with cross‑functional teams to assess change impacts, analyze readiness and adoption signals, and translate data into actionable communications and governance decisions. My work focuses on using qualitative and quantitative inputs—such as stakeholder feedback, adoption trends, and delivery milestones—to help teams move from awareness to sustained adoption while reinforcing accountability, alignment, and future‑state behaviors.
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