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Marissa Gomez
Head of Global Business Services Strategy & Workforce Planning @MassMutual
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WORK HISTORY
Head of Global Business Services Strategy & Workforce Planning @MassMutual
EDUCATION
Albertus Magnus College
Bachelors of Science
University of Hartford
MBA
ABOUT MARISSA GOMEZ
With technology innovations regularly coming to market and changing the way we do business, companies need leaders who can seamlessly integrate new tech into everyday operations. As a mission-driven, detail-oriented executive leader of business development and technology operations, I have a proven record of accomplishment designing strategic initiatives, defining company vision, and implementing process improvements to increase engagement, quality, and productivity. I am a big-picture tactician, concept innovator, and eloquent communicator with high emotional intelligence and the ability to translate crucial concepts into actionable insights. I am a calm-under-pressure solutions architect with a passion for transforming and motivating cross-functional, results-focused teams and high-performance business units both remotely and on-site. I have a unique talent for analyzing financial data and metrics to optimize strategic portfolio value and revenue growth, as well as encourage a culture of accountability, dignity, and integrity to achieve unrivaled, sustainable success. Below is a selection of the top accomplishments from my career: Driving a sustained run rate value of Enterprise Technology Experience Group portfolio to $152M in 2021and an additional $20M in 2023. Pioneered standing up the Association of Latinos at MassMutual and Allies (ALMMA) business resource group, Phoenix chapter, to promote diversity, social involvement, and personal and professional enrichment, generating 23% site engagement. Demonstrating an entrepreneurial mindset, inventing and co-engineering virtual problem-solving “E- board” to leverage Lean processes and reduce initiative effort duplication; saved $800K+ in costs and obtained a patent. I am always eager to expand my professional network. If you are interested in connecting, please feel free to contact me via m••••••••@gmail.com. EXCEPTIONAL STRENGTHS: Collaborative Team Development & Leadership Project, Program & Governance Management Vendor & Customer Relationship Cultivation Lean Six Sigma & Agile Methodologies Analytical Thinking & Problem-solving Continuous Improvement Initiatives Information Technology Integration Underwriting & Financial Reporting Diversity, Unity & Inclusion Operational Excellence
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