Melissa Casini
Senior Manager, Enterprise Customer Success @Signifyd
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WORK HISTORY
Senior Manager, Enterprise Customer Success @Signifyd
EDUCATION
Quinnipiac University
BA, Journalism, Marketing
SKILLS
ABOUT MELISSA CASINI
I am a customer success director and project manager with 12+ years of experience across several companies and a track record of closing new and incremental business as well as directly managing professionals and collaborating with senior leaders to set up and execute strategic growth opportunities. Through multiple marketing initiatives built off of direct client feedback, I have played a critical role in helping Aventri achieve significant growth during my 6 years with the company. As a main point-of-interaction for clients, I developed deep, trusting relationships by routinely seeing projects through, proactively troubleshooting issues, and clearly communicating all relevant information. In addition, I have managed and guided many account managers to achieve success and promotions by sharing best practices while letting them grow into their roles. I look forward to the next step in my career in account management where I can continue working closely with clients on their business needs while collaborating with internal partners to establish and maintain a revenue pipeline; creating win-win opportunities.
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