Melanie Raymer

Manager of IT Service Management at Silver Cross Hospital

Role: Manager of IT Service Management at Silver Cross Hospital
Location: New Lenox, IL, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Melanie Raymer

Experienced information technology professional skilled in Budgeting, Operations…

Experience

Manager of IT Service Management
Silver Cross Hospital
Feb 2020 — Present · New Lenox, IL, US

Skills

Microsoft Office
Training
Customer Satisfaction
Team Leadership
Call Centers
Healthcare
Project Management
Troubleshooting
Hospitality
Cisco Call Manager
Team Building
Management
Strategic Planning
Cisco Technologies
Leadership
Customer Experience
Healthcare Management
Operations Management
Hospitals
Budgets
Telecommunications
Healthcare Information Technology
Voip
Supervisory Skills
Process Improvement
Resorts
Customer Service
Microsoft Excel
Casino
Interviews

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@silvercross.org
Personal email
•••••@•••••.com
Direct dial
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Current company

Silver Cross Hospital

Hospitals and Health Care · 1.9K employees · Founded 1895 · New Lenox, Illinois, United States

Silver Cross Hospital is an independent, not-for-profit healthcare provider serving Will County and southwest suburban communities since 1895. We have been recognized as a 100 Top Hospitals National Award winner 11 times, honored with an “A” Hospital Safety Grade by The Leapfrog Group 19 times, and are rated 5 Stars by the Centers for Medicare and Medicaid Services. In 2024, Healthgrades ranked Silver Cross #1 in Illinois for surgical care. With over 4,500 employees, physicians and volunteers, Silver Cross operates a 348-bed acute care hospital and 22 satellite facilities providing outpatient services and physician offices. We also operate a freestanding Emergency Department in Homer Glen, open 24/7, and 4 Urgent Care Centers in New Lenox on our main campus, Mokena, Orland Park and Crest Hill, and one opening in Lemont later this fall. We also operate Will County's ONLY Level III Perinatal Center with a 24-bed Neonatal Intensive Care Unit (NICU) through our collaboration with Ann and Robert H. Lurie Children's Hospital of Chicago. What's more, Silver Cross partners with Chicago's leading academic medical centers to bring our community world-class care close to home, including University of Chicago Medicine, Shirley Ryan AbilityLab, Ann and Robert H. Lurie Children's Hospital of Chicago, and Rush University System for Health. Additionally, we partner with CTVSA (Cardiothoracic & Vascular Surgical Associates) for our nationally ranked heart program, as well as US HealthVest through the 100-bed Silver Oaks Behavioral Hospital, located directly across from our main hospital campus. To learn more about Silver Cross Hospital, visit silvercross.org.

silvercross.org

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