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Senior Operations Analyst @Rhythm Energy
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WORK HISTORY
Senior Operations Analyst @Rhythm Energy
Conduct quality assurance testing for end-to-end integration of platforms in preparation for startup launch of Retail Electricity Provider (REP). • Analyze system functionality in the post-launch state to collaborate with Engineering on technical enhancements. • Perform day-to-day tasks in Billing, Electronic Data Interchange (EDI), and Customer Care areas and provide business process improvement. • Build Business Intelligence dashboards to monitor system functionality and…
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