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Maxwell Idso
Operations Manager @Amazon
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WORK HISTORY
Operations Manager @Amazon
Tampa, FL, US
o Led four area managers, four process assistants, and 100+ associates on FHN, acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when neededo Quality SME for the South East region, hosting quality calls to ensure sites are taking corrective actions to drive improvements for sites with elevated quality metrics (SIPS, NME, ICQA, Accuracy, Staffing Compliance)o Designated POC for Inbound department and driving operational improvement for SFL7 through indirect management and ETI efficiency, driving an 17% improvement in cost efficiency in Q4 of 2024, and becoming the #1 site in the entire networko Executed and approved weekly, bi-weekly and monthly labor planning efforts based on actual productivity performance and future productivity forecastso Partnered with regional process engineering and transportation teams to configure shipment lanes and scheduled departure times for empty tote loads and non-inventory items
EDUCATION
UMN Carlson School of Management
Bachelor’s Degree, Business
SKILLS
ABOUT MAXWELL IDSO
Over 4 years of proven leadership and management experience. Building and leading high performing, goal oriented teams. My goal is to contribute my leadership, business, and customer relationship skills to a successful and growing organization.
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