Matt Lochausen

Vice President of Security & Compliance @DATAMARK, Inc.

El Paso, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 1990 — Present

Vice President of Security & Compliance @DATAMARK, Inc.

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As Vice President of Security & Compliance, Matt Lochausen oversees the Information Security and Contract Management Programs for DATAMARK’s global operations. With more than three decades of experience in the business process outsourcing (BPO) sector, Matt and his team work hand in hand with our clients and operations teams to ensure strict adherence to, and ongoing compliance with, Information Security policies and standards, including FISMA, PCI-DSS and SOC 2 Type II security requirements. During his career at DATAMARK, Matt has had leadership responsibilities in virtually every aspect of the company’s multi-national operations. Before his current role, Matt served as Vice President of Information Technology with responsibilities over the company’s global IT Infrastructure. His past experience also includes management and oversight of many corporate departments, including Mexico Operations, Production Operations, Client Services, Software Development, Quality Assurance, and Commercial Management. Matt’s leadership has been key in the development, implementation, and management of a wide range of business processes ranging from omnichannel, multilingual contact center services, document lifecycle management, and finance & accounting outsourcing for Fortune 500 companies and other large enterprises spanning the financial, healthcare, and transportation sectors.

EDUCATION

1989 — 1990

Sul Ross State University

BBA, Management

1985 — 1989

The University of Texas at El Paso

Bachelor of Business Administration (BBA), Business Administration and Management, General

SKILLS

ManagementCall CenterExecutive ManagementCoachingProgram ManagementOutsourcingVendor ManagementBusiness ProcessChange ManagementProject ManagementBpoOperations ManagementBudgetsAnalysisBusiness TransformationLeadershipPerformance ManagementBusiness Process Outsourcing (Bpo)IT ManagementProcess ImprovementService DeliveryManagement ConsultingEmployee RelationsTeam BuildingBusiness Process ImprovementAccount ManagementBudgetingBusiness AnalysisQuality AssuranceStrategyCall CentersCross-Functional Team LeadershipOffshoringOperational Excellence

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