Matt Azari
Supervisor - Application Support IT Service Desk and Major Incident Response @Modivcare
Signup · Get unlimited contacts
WORK HISTORY
Supervisor - Application Support IT Service Desk and Major Incident Response @Modivcare
App Support Tier 2 & 1, TSS, and Major Incident Management
EDUCATION
University of Arizona
Finance/ Business Administration
Phoenix School of Law
J D
ABOUT MATT AZARI
As a Major Incident Response Manager, I provide leadership for critical support services by directing cross-functional teams and incident responders to restore operations and minimize business disruption. I drive end-to-end incident management processes, leveraging ITIL best practices for continuous improvement. My experience includes team management, vendor coordination, and partnering with business leaders to enhance system reliability and optimize support outcomes through KPI-driven strategies. I also bring extensive prior hands-on experience in Tier 2 App Support, Enterprise Digital Transformation, and Systems Analysis, as well as years of financial, transactional advisory, legal and compliance expertise. As an IT leader, I manage a team of 12 Technology Support Services rockstars, including Tier 2 & Tier 1 App Support, as well as IT Support Services and Major Incident Responders.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.