Marlene Thomson
VP Member Care @Modivcare
Glendale, AZ, US
EMAILS
m••••••••@modivcare.com
MOBILE NUMBERS
+14•••••••46
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WORK HISTORY
Dec 2020 — Present
VP Member Care @Modivcare
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Tempe, AZ, US
EDUCATION
N/A
DeVry University
Bachelor’s Degree
N/A
Keller Graduate School of Management
Master of Business Administration (M.B.A.)
SKILLS
Strategic PlanningCall CentersLeadership DevelopmentWorkforce ManagementCall CenterProcess ImprovementOperations ManagementCustomer ExperienceVendor ManagementTeam LeadershipPerformance ManagementTeam BuildingProgram ManagementAvayaProduct ManagementEmployee RelationsBusiness Process ImprovementCross-Functional Team LeadershipForecastingCustomer SatisfactionTelecommunicationsLeadershipManagementProject ManagementCustomer ServiceChange ManagementTeam ManagementCrmQuality AssuranceContact Centers
ABOUT MARLENE THOMSON
VP Member Care, WFM
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