Martin Carr

WORK HISTORY

EDUCATION

ABOUT MARTIN CARR

I am an experienced executive with advanced change management, leadership and coaching skills, acquired from an extensive career in enablement, project delivery, client experience, and operational leadership roles within the wealth management and superannuation industry.I have expertise in developing and executing strategy in complex, dynamic environments where customer focus, cross – functional collaboration and stakeholder management are critical. Experienced in aligning capability and customer initiatives with business strategy. Skilled in implementing effective processes and controls to achieve commercial outcomes within defined risk parameters.I am a purpose-driven leader with a growth mindset, known for transforming workplaces. Effective in enabling organisations to meet strategic aspirations and building a service culture through coaching, leading to exceptional results.Key Achievements• Led multidisciplinary teams in the execution of client experience strategy.• Uplifted the enterprise change management capability.• Designed & delivered a sales enablement strategy that contributed to the Intermediary Team exceeding their growth target. • Formed & led project & portfolio management capability, improving project coordination and governance enabling the successful delivery of multimillion-dollar enterprise initiatives. • Co-led Vanguard’s LGBTIQA+ Network.Areas of Expertise• People leadership - harnessing diversity, equity & inclusion principles• Maximising individual & team performance - mentoring & coaching (IECL certified)• Leading transformational change – PROSCI certified in change management• Client experience – strategy formulation & execution• Continuous improvement – Green Belt & Lean Portfolio Management• Project & portfolio management – governance, budgeting & resourcing • Business growth - sales enablement & financial management• Vendor management – creation, negotiation & governance of SLA\'s• CRM & modern learning system selection, implementation & optimisationSummaryI have built a successful career optimising performance & gaining alignment across the enterprise to improve delivery of client value & execution of business strategy. My coaching style together with my business acumen & relationship building skills has enabled me to successfully orchestrate positive change within complex environments. Next CareerA role that harnesses my leadership & coaching skills & leverages my expertise in delivering transformational change.