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Marianthy McCosh
General Manager - Service Operations @Datacom
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WORK HISTORY
General Manager - Service Operations @Datacom
AU
EDUCATION
QUT (Queensland University of Technology)
Bachelor of Information Technology, Data Communications & Business Management
ABOUT MARIANTHY MCCOSH
I am a confident and enthusiastic individual who drives to succeed. The key to my success is that I am very outcome focused and have over 20 years’ experience across service delivery and operations, ITAM and ITSM technologies and managing high performing teams. My strength is the ability to bring these technologies, ITIL designed processes, and people’s expertise together to provide customer optimised solutions and outcomes.I display a unique ability to diversify and deliver end to end solutions drawing on operational experience in continual service improvements and developing presales service management solutions in IT Asset Management (ITAM) that are innovative and provide positive customer outcomes.I hold a Degree in Information Technology and Business Management and as a subject matter expert in Asset Management, ITIL certified as well as a Microsoft Certified Professional (MCP).Over time and with a great deal of experience and learnings, I have developed strong leadership skills in ITAM, Configuration Management and Change Management. As an experienced Service Management Leader, I have spent time building these services in a vast range of customers and have mentored other Specialists Service Leads and sales staff. I am creative when it comes to solving problems and have retained and fostered loyalty from my team and work colleagues.
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