Maria Lorena Weimer
Transcom @IGT Solutions
Phoenix, AZ, US
EMAILS
MOBILE NUMBERS
+18•••••••85
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WORK HISTORY
Present
Transcom @IGT Solutions
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EDUCATION
1993 — 1998
University of the Philippines
Bachelor of Arts (B.A.), Psychology
N/A
The University of Dallas
Master of Business Administration - MBA, Global Business
SKILLS
Process ImprovementWorkforce ManagementProgram ManagementTeam LeadershipOutsourcingManagementCustomer SatisfactionProject ManagementBpoBudgetsTrainingCustomer ExperienceCall CentersTeam BuildingStrategyVendor ManagementSoftware DocumentationTelecommunicationsCall CenterQuality AssuranceOperations ManagementLeadershipCustomer ServiceCross-Functional Team LeadershipTeam ManagementCustomer RetentionPerformance Management
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