Marc Erodotou
Global Enablement - Enablement Senior Manager @Salesforce
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WORK HISTORY
Global Enablement - Enablement Senior Manager @Salesforce
London, GB
As a Global Enablement Senior Manager, I lead the development and execution of strategic learning programs for the Sales & Services (Customer Success Group), collaborating with stakeholders to address their learning needs. I work closely with a Content & Design production team and Subject Matter Experts to roll out and drive high adoption of these programs.With over 20 years in learning and training, I excel in influencing decisions and identifying improvement opportunities through a proactive approach. My strong analytical skills and focus on measurement allow me to gather feedback and drive innovation, ensuring our programs meet and exceed expectations.Key Responsibilities- Design and Implement Programs: Create scalable programs to boost employee productivity and achieve key business outcomes- Executive Collaboration: Build relationships with executives to align learning initiatives with business goals- Learning Strategies Expertise: Apply effective learning strategies for field resources- Program Management: Oversee program management, including planning, task prioritization, and issue resolution- Content Collaboration: Work with production teams to design and deliver high-quality content- Roadmap Management: Develop and manage the enablement roadmap for the business line- Field Readiness: Ensure smooth program adoption through advanced technologies- Success Metrics: Analyse program metrics to assess impact and drive improvements.Key Achievements- Consistently deliver high CSAT scores for course deliveries- Developed impactful training curriculums from inception to execution- Achieved Virtual Course Designer Certification- Created and maintained two Highspot websites for CSG Teams, improving training resource accessibility and engagement.To summarise, I am dedicated to enhancing workforce skills and productivity through innovative training solutions, ensuring our programs achieve exceptional results.
EDUCATION
The Henley College
Bachelor of Technology (BTech), Electronics and Computer Technology
SKILLS
ABOUT MARC ERODOTOU
A highly motivated, innovative and driven Sales & Services Enablement Senior Training Manager with over 20 years’ experience in the IT Software Industry. Proven track record of success, nurturing and leading high performing teams in the delivery of in-house, virtual online, and blended customised training courses within the EMEA region, and having the lowest staff turnover rate globally. A confident team builder and facilitator, with a collaborative, fun, and transparent leadership style creating high trust. Naturally organised with exceptional multi project management abilities with a focus on development, sustained growth and profitability. Focus and process driven with the ability to strategically realise organisational goals and develop compelling and realistic implementation plans from conception to completion. Possess the ability to effectively adapt to and champion organisational change and demonstrate resilience too.
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