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Manley W.
IT Support Analyst @Saxton & Stump
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WORK HISTORY
IT Support Analyst @Saxton & Stump
Delivered remote and on-site technical support to internal staff and clients- Setup new and replacement laptops for upcoming and existing users (without imaging tools)- Installed, configured, and maintained hardware peripherals (docks, printers, laptops, headsets, etc.), coordinating with vendors for warranty repairs and equipment updates- Equipped and prepared new hires; walked them through Day 1 setups using their laptops, phones, and daily office equipment - Led the installation and configuration of Logitech Rally systems (including Rally Bar, Tap IP controller Speakers, Mic Pods) in multiple conference rooms, ensuring secure mounting, cabling management, network connectivity and firmware updates for optimal performance- Collaborated with event organizers and provided on/off site technical support ensuring high quality presentations and functionality -Maintained hardware inventory and ordered additional supplies for each office location when needed
EDUCATION
Conestoga Valley Senior High School
High School Degree
Penn State University
Bachelor's degree, Marketing
ABOUT MANLEY W.
Information Technology | Support Analyst
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