Manjul Chawla

Senior Consultant @Wipro

NJ, US

Working on Optum UHG New Member Dashboard, Member Services, Provider Services, Contact Center, and other departments for requirements gathering, and reviewing products needed for Various Health Plans.Assists the Tech Team staff in understanding the organization’s operational needs for both automated and manual solutions to business systems and procedures of diverse scope. Involved in planning, organizing, and conducting detailed analytical studies to define problems, identify deficiencies, and improve solutions that impact the enterprise’s effectiveness, and provide the basis for issue resolution. Responsible for executing the system definition and design processes within the Software Development Life Cycle (SDLC). They collaborate with users to define business requirements for system enhancements and new functionalities to achieve process improvements.Conducts interviews to gather new requirements autonomously; employs facilitation techniques as needed to discuss requirements with clients and users; uses specific group and collaborative methods for collecting requirements.For moderately complex requests/projects, leads or performs analysis of business and user needs, constructs requirements documentation, translates requirements into proper system requirement specifications, and reviews requirements and specifications with internal and external stakeholders.Defines quality attributes and/or develops basic test scenarios to support unit and functional testing.Understands legal aspects of information systems, i.e, HIPAA, SOX, PHI, Medicare Fraud, Waste, and Abuse. Applies general industry and regulatory compliance knowledge to the benefit of the businessParticipate in agile development, ensuring features(Epics and User stories) and the functionality Agile scrum experience that includes collaboration tools such as JIRA, Azure Dev Ops, etc.Guides the design, development, and documentation of system process workflows