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MacKenzie Walker
Food Service Worker @Lifetime Fitness
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WORK HISTORY
Food Service Worker @Lifetime Fitness
Rochester Hills, MI, US
work the cafe which includes taking customers -working the reguster- over seeing team as well as closing shift- cleaning duties for closing shift - food prep
ABOUT MACKENZIE WALKER
I\'m pursuing an undergraduate degree in business administration, with a passion for understanding how businesses operate and how teams work together to achieve shared goals. My experience in the customer service industry has been instrumental in shaping my ability to lead, organize, and collaborate effectively.In my roles, I\'ve honed skills that are critical to business success:Leadership: Managing teams during high-pressure situations, ensuring tasks are completed efficiently while supporting team members.Organization: Handling schedules, coordinating resources, and keeping operations running smoothly.Teamwork: Collaborating across departments to resolve issues and deliver excellent customer experiences.Attention to Detail: Carefully reviewing processes and interactions to identify improvements and ensure quality.Building Relationships: Creating strong connections with both customers and colleagues to foster trust and collaboration.A notable highlight of my journey includes reorganizing a store layout during a management role, which increased workflow efficiency and improved customer satisfaction scores. Additionally, I’ve been recognized for implementing a training program that enhanced team readiness and morale.I’m eager to bring my skills and dedication to an organization where I can contribute to both customer satisfaction and operational excellence.\"
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