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Maëlle Guyot
Web Services Operations Pm (on Behalf of Boehringer Ingelheim) @Haybury
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WORK HISTORY
Web Services Operations Pm (on Behalf of Boehringer Ingelheim) @Haybury
Barcelone, ES
Assessment and optimization of web delivery processes: Confirm approach to continuous improvement based on learn• Support the onboarding, training and monitoring process of Production Partners• Content owner of internal resources for Stakeholders (Sharepoint)• Collaborate with stakeholders to gather feedback and promote continuous improvement• Optimization of the Service Operation Tool (Jira)• KPIs tracking and reporting: Generate progress reports related to active projects and expectedoutcome• Cross functional support for other services (Creative, Digital, etc)
ABOUT MAËLLE GUYOT
Certified Customer Experience Professional with hands-on experience in web operations…
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