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Luis Ignacio Fiaño

Workforce Strategy Manager @American Express

Miami, FL, US
MOBILE NUMBERS
+17•••••••93

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WORK HISTORY

Jun 2018 — Present

Workforce Strategy Manager @American Express

Lead the workforce & headcount planning and strategy for a large-scale operations team (1,200 FTE), working cross-functionally and leveraging data analytics find efficiency opportunities, support enterprise strategy, build demand forecasts & long-range FTE plans, program management, and define metrics of success. • Prepare and present regular updates for Senior Leadership outlining business results, improvement opportunities, and the progress status of projects, transforming complex data…

SKILLS

ManagementSqlProcess OptimizationLeadershipCompetitive AnalysisSupply ChainVisioLogisticsSpanish to EnglishOperations ResearchTime ManagementProject ManagementBenefit Cost AnalysisAnalysisSpanishMicrosoft OfficeTeamworkIndustrial EngineeringData AnalysisSix SigmaPhotoshop

ABOUT LUIS IGNACIO FIAÑO

Adaptable and curious Engineer with a result-oriented mindset, leading diverse teams to…

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