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Start for FreeLoren Felix Sy, CLSSGB 施荣杰
Marketing Data Solutions Continuous Improvement Point of Contact @Henkel
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WORK HISTORY
Marketing Data Solutions Continuous Improvement Point of Contact @Henkel
- Handled continuous improvement projects for more than 20 subprocesses which comprised of around 120 people. - Guided colleagues in creating Lean Six Sigma project proposals - Coordinated necessary updates for all teams regarding continuous improvement guidelines - Provided updates to the process manager regarding continuous improvement projects' status - Managed continuous improvement projects for 19 different people managers to achieve the targets - Created recognition program for completed Lean Six Sigma projects - Hosted monthly CI coordinators' updates meeting - Organized monthly training for CI coordinators
EDUCATION
De La Salle University
BS Industrial Management Engineering minor in Service Management
ABOUT LOREN FELIX SY, CLSSGB 施荣杰
Loren was born in the Philippines, raised and graduated Industrial Management Engineering minor in Service Management from De La Salle University Manila. Upon graduating, Loren decided to take on the course of a Mandarin bilingual Finance and Accounting role to be able to become the bridge for international communications and businesses. Loren started his first job in Accenture handling commercial clients of Microsoft Asia, America, and Europe and Middle East as a Bilingual Credit Risk Support Analyst and it had trained him to become a more analytical and data oriented communicator. After more than 1 year, Loren worked as a Mandarin Fraud Investigation Specialist in Amazon ensuring company and individual sellers' documents are legitimate, monitoring fraudulent patterns so that no bad sellers would penetrate the company system. Currently, Loren is working as a Mandarin bilingual process expert for Sales Excellence Support process in Henkel. This main role was responsible for ensuring accuracy in the information within the CRM software of Henkel. He was able to complete 1 Lean Six Sigma Green Belt project entitled Project ACE Mass Update Optimization in October 2023. This project won the first place in the Agility Category for the Quality and Continuous Improvement Awards in the first half of 2024. In addition, Loren also completed another Lean Six Sigma Green Belt project entitled Tracker Integration Project in which it was nominated as one of the finalists for the Quality and Continuous Improvement Awards in the second half of 2024 Loren was also nominated to become the Continuous Improvement Associate for Henkel GBS+ Manila in 2024. This role facilitated the discussion of DMAIC phases for Lean Six Sigma Yellow Belt program. It also was responsible for providing mentoring sessions to the Lean Six Sigma Yellow Belt project leaders. On top of those roles, Loren also handled the task of being a Continuous Improvement coordinator for the teams under Marketing Data Solutions and RAA, OB, SES, and CS dayshift teams. This role was responsible to drive continuous improvement projects ensuring efficiency among processes.
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