Leticia Royal

Closing Manager @Phh Mortgage

Jacksonville, FL, US

Mentored and managed the closers and coordinators, staff of 35+ for accuracy, volume.• Monitored on time delivery of all closing docs to the title companies and attorneys.• Insured all funds ordered in a timely manner by all staff.• Kept all staff up to date with all new regulations and changes• Responsible for the hiring and performance reviews of all closing employees• Monthly staff meetings and conference calls with AE\'s.• Prepared closing packages for all type of loan, Conventional, FHA, VA and RD• Reviewed title policies• Reviewed and approved all borrower PDA\'s.• Approved all rush closings with coordinators, banks, brokers and AE\'s

University of Phoenix

Bachelor's degree, Business Administration and Management, General

University of Phoenix

Bachelor's degree, Business Administration and Management, General