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Leen Delva

Product Owner Convergent Value Propositions @Proximus Group

Bruges, BE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

Product Owner Convergent Value Propositions @Proximus Group

Brussels, BE

Proximus\' transformation into an agile company, I had the opportunity to officially take up the role of Product Owner convergent value propositions. With the squad, we design, in collaboration with our customers, the best value propositions for Belgian families. In March 2025, we launched Flex+, the most flexible telco package with the fastest internet in Belgium.

EDUCATION

1996 — 2001

Sint-Lodewijkscollege

aso, Latijn-Wiskunde

2001 — 2007

Ghent University

germanic languages: English & Dutch

SKILLS

Requirements AnalysisService ManagementCall CentersCustomer SatisfactionChange ManagementTelecommunicationsCustomer ServiceMobile DevicesContact CentersCustomer ExperienceProduct ManagementProcess Management

ABOUT LEEN DELVA

Experienced Product & Process Specialist with a demonstrated history of working in the telecommunications industry. Professional skilled in Product Management, Contact Centers, Customer Experience, Process Management, and Telecommunications.

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