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Marc van Duerm

Senior Program Manager @Proximus Group

Ghent, BE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2019 — Present

Senior Program Manager @Proximus Group

Digital workplaceHRIS transformations

EDUCATION

1995

HOGENT

Engineering, Telecommunications

SKILLS

Vendor ManagementPeople ManagementRfpProgram ManagementService DeliveryTelecommunicationsTeam ManagementPmiScrumSoftware DevelopmentOutsourcingIctSoftware Project ManagementService ManagementIncident ManagementProject ImplementationCoachingAgileProject PlanningManagementAgile MethodologiesGsmCloud ComputingChange ManagementSs7Project ManagementData CenterCross-Functional Team LeadershipPre-SalesProject Portfolio ManagementPmoMobile Devices

ABOUT MARC VAN DUERM

Profile:Experienced professional manager with a proven track record of 29 years relevant expertise in the Telecom and IT domain. Managed programs-projects/contracts that have a value up to 25 Million €, size of 200 up to man days and involving a staff up to 120 people. Covering strategy, program-project management, architecture, design, development, integration, testing and operational domains. In a multi-cultural environment and with multi-functional teams located in Belgium and near/ off shore- Energetic, result oriented professional leader that get things done- Talent for managing and motivating people at all levels- Used to work under pressure and in difficult circumstances- Ability to adapt rapidly to the client’s particular culture and circumstances- Experienced implementer with strong diagnostic skills and focus on agreed quality objectives to secure the end user experience- Excellent communication and negotiation skills- Continuously sharing the best practices- Positive mindsetObjective:The preferred role is a management position with a mandate to shape and deliver innovative succes stories, aligned with the corporate strategy, with a clear focus on a high end user satisfaction while creating increased company value to our shareholders.Based on a well balanced combination of the right staff and technologies, supported by an agile program / project methodology and supplier management.Performing at the best when the challenge is to diagnose and get troubled project(s) and programs back on the right track, select the right partnerships and suppliers, to (re)build team(s), select & hire new staff, skills and career mentoring, act as change management agent.Specialties: Proven experience in the IT/Telecommunications domain- Programme and Project management (PMI - Prince2 - MSP)- People management- Change management- Operational & Crisis management- Vendor and contract management- Tender management (RFI - RFP)

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