Lee A.
Cybersecurity Awareness Lead @Federal Reserve Bank of Richmond
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WORK HISTORY
Cybersecurity Awareness Lead @Federal Reserve Bank of Richmond
Salt Lake City, UT, US
Spearheaded developing and leading a long-term Cybersecurity Awareness & Phishing Simulation Program for employees across the Federal Reserve System, applying instructional design principles to drive behavior change and reduce risk.Reduced phishing click rates by 67% and doubled phishing report submissions through iterative, psychologically informed simulations, awareness campaigns, and supporting gamified training approaches.Designed targeted training campaigns for high-risk user groups (e.g, repeat clickers, privileged accounts), improving their resilience through personalized simulation frequencies and feedback mechanisms.Created and delivered interactive presentations on phishing threats, personal online safety, digital mindfulness, and the role of psychological factors in cyber defense, building a more positive security culture across the organization.Partnered with Cybersecurity Awareness and L&D teams to design, publish, and promote educational content, including email campaigns, micro-learning videos, and e-learning modules aligned with NIST guidance and adult learning theory.Conducted data analysis using Power BI to evaluate learning engagement, reporting metrics to security leadership, and refining content strategy based on insights.Advocated for a non-punitive, empathy-based approach to security awareness in presentations to executive leaders and business units, contributing to a system-wide shift toward human-centric security enablement.Co-developed the Red Team program and participated in social engineering assessments and technical penetration tests, providing holistic insight into the human and technical attack surface.Delivered detailed findings and training recommendations to system executives and security teams, fostering awareness-driven risk mitigation.
EDUCATION
Western Governors University
Master's degree, Learning Experience Design and Educational Technology
Brigham Young University
Master's degree, Management Information Systems, General
SKILLS
ABOUT LEE A.
Cybersecurity Awareness & Education Professional with 14+ years of experience leading social engineering, phishing simulation, and red team operations in large-scale enterprise environments. Recent graduate with an M.S. in Learning Experience Design & Educational Technology from WGU, with a passion for empowering people through engaging, human-centered security awareness initiatives. Career highlights include building a phishing awareness program impacting over employees, delivering educational content to executive leadership, and driving cultural change toward a positive, security-aware mindset. Seeking to apply technical expertise and instructional design skills to elevate security awareness efforts in dynamic organizations.
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