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Lee Kimbrough
Help Desk Specialist @State Farm
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WORK HISTORY
Help Desk Specialist @State Farm
Normal, IL, US
EDUCATION
Illinois State University
Bachelor of Arts (BA), Psychology
Illinois Central College
Certification , Solar Energy Technology/Technician
Lake Land College
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
ABOUT LEE KIMBROUGH
I am a Senior Insurance Producer & Systems Specialist with over 15 years of success in high-volume financial services and P&C risk management. Proven expert in navigating regulatory landscapes across 40+ states, combining consultative sales excellence with a deep technical background in CRM and underwriting systems. Recognized for bridging the gap between complex insurance operations and IT infrastructure to drive organizational growth.Core Competencies Insurance Operations: Multi-State P&C Licensing, Underwriting Support, Risk Mitigation, Policy Binding. Technical Ecosystems: Salesforce, PeopleSoft, SharePoint, MS365, CompTIA A+ Certified. Strategic Leadership: Sales Performance Coaching, Team Development, High-Volume Negotiations.Professional ExperienceState Farm Insurance | Bloomington, ILLicensed Insurance Producer & Systems Specialist | Sept 2021 – Present Multi-State Regulatory Compliance: Orchestrate risk assessment and policy maintenance for a diverse portfolio spanning 40+ states, ensuring 100% adherence to evolving state insurance codes. Consultative Revenue Growth: Execute needs-based financial analysis to identify coverage gaps, resulting in increased policy acquisition and optimized client retention. Systems Optimization: Act as a functional Subject Matter Expert (SME) between IT and Operations, utilizing PeopleSoft and SharePoint to eliminate technical bottlenecks and accelerate policy documentation workflows. Strategic Underwriting: Evaluate complex client profiles to determine appropriate coverage limits and deductibles, effectively balancing corporate risk appetite with competitive market pricing.Education & Professional Credentials: P&C Insurance License: Active in 40+ States. CompTIA A+ Certification: Technical Systems, Security, and Infrastructure. Bachelor of Science in Psychology (Minor in Sociology): Illinois State University. Associate of Liberal Arts (Magna Cum Laude): Lake Land College. in high volume fast pace high volume sales environment
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