Leah R S.

Project Management Office (Pmo) Manager Delivery Manager @Gainwell Technologies

Manage portfolio of projects as PMO Manager within Enterprise PMO (EPMO) organization- Establish and oversee PMO standards, processes, intake process, and best practices to ensure consistent project execution across programs and projects- Increased project revenue capture for billable programs and projects in project portfolio- Implement tools and dashboards to improve overall project visibility, reporting, and decision-making for large portfolio of projects- Developed a culture of continuous process improvement by implementing new processes, refining PMO methodologies, templates, and processes to enhance efficiency- Perform client delivery responsibilities across state government accounts, providing superior services and maximizing resource potential for programs and projects delivered- Manage large-scale client-facing state government programs to assess competency and measure the quality of services, and provide guidance on continuous improvement strategies- Develop effective PMO frameworks for project intake, prioritization, and resource allocation to align projects with strategic objectives- Drive and improve portfolio management by monitoring project performance, identifying risks, and implementing mitigation strategies- Manage DMAIC process improvement projects and initiatives to improve efficiencies and drive continuous improvements within the organization- Engage and collaborate with client stakeholders and executive leadership to align project outcomes with organizational goals and support strategic planning initiatives- Provide training, mentorship, and coaching to the global project management team, enhancing skills in risk management, stakeholder engagement, lean processes, and project execution- Provide oversight over project governance, ensuring clear communication of project status, milestones, and deliverables to key stakeholders and to executive leadership.