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Karla Lawson

Senior Director Digital Experience @Infor

Reston, VA, US
EMAILS
k••••••••@infor.com
MOBILE NUMBERS
+15•••••••74

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WORK HISTORY

Feb 2024 — Present

Senior Director Digital Experience @Infor

Leading enterprise digital experience and platform modernization initiatives across global SaaS properties, responsible for strategy execution, AI enablement, platform modernization, and performance optimization across 25+ digital experiences in 13 languages.

EDUCATION

N/A

George Mason University

Bachelor's Degree, International Studies

N/A

Jonkoping International Business School

Certificate of Studies, International Business

N/A

George Mason University

Master's Degree, International Commerce & Policy

SKILLS

SEOStrategyE-CommerceCross-Functional Team LeadershipMarketing StrategyProduct ManagementDreamweaverJoomlaStaff ManagementDigital StrategyE-LearningMarketingProduct LaunchContent ManagementWordpressStrategic PartnershipsB2bAdvertisingNew Product IdeationBusiness DevelopmentAnalyticsBusiness StrategyDigital MarketingProduction DesignPhotoshopOnline AdvertisingVendor ManagementBusiness-to-Business (B2b)Software Development Life Cycle (Sdlc)Software Development Life CycleLeadershipMarketing ManagementEmail MarketingLaunching of New ProductsProduct DevelopmentLearning ManagementSearch Engine Optimization (SEO)Product MarketingSalesforce.comCrm

ABOUT KARLA LAWSON

Enterprise growth and digital platform modernization executive with 15+ years of experience leading large-scale initiatives across marketing, product, analytics, and technology for Fortune 50 companies, global SaaS organizations, financial services firms, and mission-driven enterprises.I specialize in building and modernizing enterprise digital platforms that operate as scalable growth engines—aligning CMS, MarTech, data, and AI-enabled capabilities to drive revenue growth, pipeline acceleration, and long-term enterprise value. My work consistently connects strategy to execution, partnering closely with marketing, product, sales, IT, and executive leadership to deliver measurable outcomes at scale.My background includes ownership of enterprise-wide digital portfolios spanning web, inbound demand, content, analytics, experimentation, and personalization. I have led multi-year global platform modernizations, established centers of excellence for analytics and optimization, and implemented governance models for content, accessibility, and localization across 13+ languages and international markets.I am known for building and empowering high-performing teams, bringing clarity to complex, matrixed environments, and leading with accountability and operational rigor. My leadership style is collaborative, outcome-driven, and grounded in delivering sustained business impact.Selected Impact- Delivered 35% conversion lift and 15% YoY growth in web-sourced ACV- Drove 107% YoY traffic growth and 50%+ conversion improvement through SEO, UX, and experimentation- Generated 200% lead growth while reducing sales cycles by 30%- Achieved 5X ROI across conversational marketing and content channels

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